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Scoring Methodology

How we score your tap water

Every MyTapWater score is built from one source — the Drinking Water Inspectorate's official compliance data — using a transparent, reproducible system anyone can follow. Here's exactly how it works.

The overall score

Four weighted components, out of 100

Every water zone receives a single score from 0 to 100. That headline number is the weighted sum of four components, each measuring a different aspect of water quality. Safety carries the most weight because it covers the parameters with the clearest links to human health.

50%

Safety

Contaminants with direct health significance — including lead, nitrate, PFAS, and microbiological indicators. The single largest driver of the score.

25%

Purity

Disinfection by-products and chemical residues such as trihalomethanes (THMs), bromate, and pesticides — markers of how clean the treated water is.

15%

Compliance

How the water company performed against regulatory standards in the DWI's reporting — the track record of meeting legal limits.

10%

Minerals

Hardness and mineral balance (calcium, magnesium, sodium). Largely an aesthetic and appliance consideration rather than a health one — hence the lowest weight.

How to read a score

Score bands

To make scores easy to interpret, every result falls into one of four bands.

80–100 Excellent Consistently low contaminant levels and a strong compliance record across the board.
60–79 Good Solid water quality with no significant concerns, though some parameters sit above the best-in-class.
40–59 Fair Acceptable and legally compliant, but with one or more parameters — often emerging risks like PFAS — that pull the score down.
0–39 Poor One or more parameters of clear concern, or a weak compliance record requiring attention.
Enforcement caps

Why most postcodes score Fair

A zone's score is more than a simple average. Certain high-significance parameters apply a hard ceiling — an enforcement cap — that limits the maximum achievable score regardless of how well the zone does elsewhere. This is a deliberately conservative design choice: a serious risk on one parameter should never be averaged away by good results on the rest.

79%

The PFAS cap explains the national picture

PFAS — so-called "forever chemicals" — are an emerging risk where the science is still developing and regulatory limits are tightening. Where a zone's data triggers the PFAS enforcement cap, its score is held to a maximum of 59 — the top of the Fair band.

Because PFAS are now detected so widely across the UK, this single cap is the reason roughly 79% of postcodes score Fair rather than Good or Excellent. It is not a sign that the water is unsafe to drink — it reflects our conservative stance on a risk regulators are still catching up with.

Other parameters apply their own caps, each reflecting the level of concern that parameter warrants:

59

PFAS cap

Caps the score at the Fair maximum. Reflects our conservative position on forever chemicals as an emerging, tightening risk.

72

Lead cap

Where lead data warrants it, the score is held to a maximum of 72 — keeping it within the Good band but no higher, given lead's clear health significance.

!

Microbiological cap

Microbiological indicators (such as E. coli and coliforms) apply a cap, because a microbiological failure is an immediate health concern that should override otherwise good results.

What goes into a score

23 parameters across five categories

Each score is calculated from 23 individual parameters, grouped into five categories. Every parameter is drawn from the official DWI compliance dataset for that water zone.

Safety health-significant contaminants

Lead Nitrate Nitrite PFAS E. coli Coliforms Copper Nickel

Purity disinfection by-products & residues

THMs (total) Bromate Pesticides (total) Chlorine

Minerals hardness & mineral balance

Hardness (CaCO₃) Calcium Magnesium Sodium

Aesthetic taste, appearance & odour

Iron Manganese Turbidity Colour pH

Compliance regulatory track record

Overall compliance rate Enforcement actions
Where the data comes from

Official regulatory data, refreshed annually

We don't run our own lab tests or model estimates. Every figure behind a MyTapWater score is taken directly from the body that regulates UK drinking water.

Source

The Drinking Water Inspectorate (DWI) Annual Compliance Reports — the official record of water quality testing for England and Wales.

Refresh cadence

Updated annually when the DWI publishes new compliance data, typically in the first half of each calendar year. Each zone clearly shows its data year.

Coverage

Every major UK water company and over 1.8 million postcodes, mapped to their specific supply zone.

Our principles

How we keep scoring honest

The methodology is governed by four principles that apply to every score we publish.

  • Regulatory data onlyScores are built exclusively from official DWI compliance data — never from estimates, modelling, or self-reported figures.
  • No commercial influenceNo water company, filter brand, or advertiser can pay to change a score. Scoring is fully independent of any commercial relationship.
  • Transparent & reproducibleThe weights, bands, and caps are published here in full. Anyone with the same DWI data can follow the method and arrive at the same result.
  • Conservative on emerging risksWhere the science is still developing — as with PFAS — we apply enforcement caps and err toward caution rather than waiting for limits to catch up.

See the score for your postcode

Now you know how it's calculated — check what the data says about the water coming out of your tap.

Check My Water →
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